Why I gave my agents email addresses
Three of my agents now send email from their own addresses, and why that is more honest than me clicking send.
By Paul DervanThree of my agents now have their own email addresses. Jo, my AI agent responsible for new business, is jo@runwithfoxes.com. Klara, my project manager, has one too, and so does Sam, who does a lot of research for me and with me. These three are autonomous and proactive, so they do things on their own.
A part of my business, and a part of everybody’s business, is sending things to people and emailing the things you said you would do. My agents could already write those emails. It’s usually quite functional stuff, like the information someone wanted, something I said I’d give them, an agreement to meet or a calendar invite. The last step was always me. I’d go in, edit and review it to make sure it didn’t sound crazy and wasn’t incorrect, and then I’d click send.
But part of that feels slightly inauthentic. I’d much rather have an agent send a client the information from its own address, saying that Paul asked it to. To me, that’s a much more honest view of what’s going on. Sam’s signature says Sam is an agent.
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